Support & Help

Last updated: September 8, 2025

Need help with MicCast? We're here to assist you with any questions or issues you may have.

Email Support

Get detailed help via email. We typically respond within 24 hours.

Live Chat

Chat with our support team in real-time during business hours.

Frequently Asked Questions

How do I connect to Bluetooth devices?

Open the MicCast app, tap the Bluetooth button in the connection panel, and select your device from the list. Make sure your Bluetooth device is in pairing mode.

Why is there audio delay with AirPlay?

AirPlay may introduce slight latency depending on your network connection. For the lowest latency, use Bluetooth or direct wired connections when possible.

How do I select audio presets?

Use the new audio mode button to choose from Presentation, Music Performance, and Conference Call modes. Each preset optimizes audio settings for specific scenarios, and a visual badge shows your active preset.

Can I use MicCast in the background?

Yes! MicCast now supports background recording, allowing you to keep streaming even with the app minimized. The app includes reliable background audio processing and automatic device reconnection if interrupted.

How do I view my usage analytics?

Access your usage insights to view total streaming time, track your longest session ever, and discover your most-used Bluetooth device. This helps you understand your streaming patterns and optimize your setup.

What's the difference between iOS and Android versions?

Both versions offer full functionality. Android includes native detection for speakers & headphones with optimized Bluetooth routing, while iOS features improved AirPlay stability and enhanced Bluetooth performance.

System Requirements

iOS Requirements

  • iOS 16.0 or later
  • iPhone 8 or newer
  • iPad (6th generation) or newer
  • 50MB available storage